Privacy Policy
Last Updated: January 2026
JJ Grand Hotel ("we," "us," "our," or "Company") operates jjgrandhotel.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, which focuses on real money online casino information and affiliate services in Canada.
Information We Collect
We collect information you voluntarily provide, including:
- Personal Information: Name, email address, phone number, and mailing address when you sign up for newsletters, submit forms, or contact us
- Technical Information: IP address, browser type, operating system, and referring URLs
- Cookies and Tracking: Session identifiers, preference data, and advertising identifiers
- Usage Data: Pages visited, time spent on site, clicks, and interactions with content
- Device Information: Device type, unique device identifiers, and mobile network information
How We Use Information
We use collected information for the following purposes:
- Providing, maintaining, and improving the Website and its functionality
- Delivering personalized content and recommendations
- Affiliate tracking and commission reporting related to casino referrals
- Conducting analytics and website performance optimization
- Sending promotional communications and updates (with your consent)
- Complying with legal obligations and preventing fraud
- Responding to your inquiries and customer support requests
Cookie Policy
Our Website uses cookies to enhance your experience:
- Essential Cookies: Required for Website functionality and security
- Analytics Cookies: Track usage patterns and user behavior to improve our services
- Affiliate Cookies: Enable tracking of referrals to partner casinos and tracking commission attribution
- Marketing Cookies: Allow targeted advertising and personalized content delivery
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect Website functionality.
Third-Party Links
Our Website contains links to third-party casino operators, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external websites. We encourage you to review the privacy policies of any third-party site before providing personal information or engaging in transactions. Your use of linked sites is governed by their respective privacy policies, not ours.
Your Rights
As a Canadian user, you have the following privacy rights:
- Right to Access: Request access to your personal information held by us
- Right to Correction: Request correction of inaccurate or incomplete information
- Right to Deletion: Request deletion of your personal information, subject to legal retention requirements
- Right to Opt-Out: Decline marketing communications and targeted advertising
- Right to Withdraw Consent: Withdraw consent for data collection and processing at any time
To exercise these rights, contact us at privacy@jjgrandhotel.com with your request and verification of identity.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Canadian privacy laws and regulations. Affiliate tracking data may be retained for up to 24 months for commission verification purposes. You may request deletion of your data at any time, except where retention is legally mandated.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us at:
Email: privacy@jjgrandhotel.com
We will respond to requests within 30 days or as required by applicable Canadian privacy legislation. If you are unsatisfied with our response, you may file a complaint with the appropriate provincial privacy commissioner or regulatory authority in your jurisdiction.
Note: This Website is intended for informational purposes and is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.